Privacy Policy

1. Information We Collect

Information you give us directly

• Name and shipping address
• Email address
• Phone number (if provided at checkout)
• Date of birth (for age verification)
• Payment information -- processed and stored by our payment processor; we do not store full card numbers on our servers
• Order history and communications with our support team

Information collected automatically

• IP address and approximate geographic location (country and region)
• Browser type, operating system, and device type
• Pages visited, time spent on the Site, and referring URLs
• Cookies and similar tracking technologies (see Section 5)

We do not knowingly collect information from anyone under 21 years of age. If we learn that we have collected personal information from a person under 21, we will delete it promptly.

2. How We Use Your Information

• Process and fulfill your orders, including transmitting necessary shipping details to our breeder partners
• Send order confirmation, shipping, and tracking information
• Respond to your questions and support requests
• Verify that you meet the age requirement (21+) to purchase
• Detect and prevent fraud, unauthorized transactions, and abuse
• Improve the Site and our product catalog based on usage data
• Send marketing emails and promotions -- only if you have opted in; you can unsubscribe at any time
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We share it only in the following circumstances:

• Breeder partners: When you place an order, we share your name and shipping address with the relevant breeder so they can fulfill the shipment. We share only what is necessary for delivery.
• Payment processors: Your payment information is handled by our third-party payment processor. We transmit card data over encrypted connections and do not store it on our servers.
• Shipping carriers: Carriers receive your name and delivery address to complete delivery. This is passed through our breeder partners.
• Analytics and site services: We use third-party tools (such as Google Analytics) to understand how the Site is used. These services may collect anonymized usage data through cookies. They do not receive your name, email, or order details.
• Legal requirements: We may disclose your information if required by law, court order, or government authority, or to protect the rights and safety of our users or the public.
• Business transfers: If Gold Hill Seeds is acquired or merged with another company, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including maintaining your account, processing potential returns, and complying with legal and tax obligations. Order records are typically retained for a minimum of 5 years. If you close your account or request deletion, we will remove your personal data within 30 days except where retention is required by law.

5. Cookies

We use cookies and similar technologies to:

• Keep items in your shopping cart between sessions
• Remember your age verification and login status
• Collect anonymized analytics data about Site usage
• Improve Site performance

You can control or disable cookies through your browser settings. Disabling cookies may affect some Site functionality, including your ability to complete a purchase.

6. Security

We use SSL/TLS encryption for all data transmitted between your browser and our servers. Payment information is handled by a PCI-compliant processor and is not stored on our servers. While we take reasonable precautions, no method of transmission over the internet is completely secure. We cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your state of residence, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that inaccurate or incomplete information be updated
• Deletion: Request that we delete your personal information, subject to legal retention requirements
• Opt-out of marketing: Unsubscribe from marketing emails at any time using the link in any email we send, or by contacting us directly
• Data portability: Request your personal data in a structured, machine-readable format

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is sold or disclosed (we do not sell personal information) and the right to non-discrimination for exercising privacy rights.

8. Third-Party Links

The Site may contain links to breeder websites or other external resources. We are not responsible for the privacy practices of those sites. This policy applies only to information collected through goldhillseeds.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. For material changes, we will send a notification to the email address associated with your account. Continued use of the Site after a change is posted constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions about this policy or want to exercise any of your rights, contact us at: support@goldhillseeds.com. We will respond within 5 business days.